3 Ways to Give Positive Customer Care for the Holidays

Our team ran up a steep learning curve in developing a new product line and the means to administer it. We experienced a great deal of change and discovered as we ran this race that exceptional customer care is an integral part of a successful process.   Here are 3 ways you can give the same positive customer care we experienced to your customers for the holidays:   Ask Great Questions While it’s easy to just “get started” with what you know, these companies first ask great questions. They began at 50,000 feet, i.e., big questions about our business goals, hopes, dreams, frustrations, and fears.   Then they drilled down to specific ways to accomplish our goals with the least [...]