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3 Ways to Cure Holiday Overwhelm

Has your to-do list grown overnight?   Yes, it’s “the most wonderful time of the year”…and yet many of us miss the wonder of it all due to the overwhelm at work that accompanies the holidays.   Here are 3 ways to cure your holiday overwhelm at work starting today:   Focus on Positive Strengths From Madison Avenue to Your Street, you are shoved toward an impending sense of lack during the holidays. This scarcity mentality afflicts you at work as well, shifting your focus to the negative.   Today, make a list of what’s going well with your business right now. Jot some notes about the strengths of 2017. Include percentage growth of revenue, significant product developments, additional team [...]

By | December 13th, 2017|featured, work positive|0 Comments

3 Ways to Give Positive Customer Care for the Holidays

Our team ran up a steep learning curve in developing a new product line and the means to administer it. We experienced a great deal of change and discovered as we ran this race that exceptional customer care is an integral part of a successful process.   Here are 3 ways you can give the same positive customer care we experienced to your customers for the holidays:   Ask Great Questions While it’s easy to just “get started” with what you know, these companies first ask great questions. They began at 50,000 feet, i.e., big questions about our business goals, hopes, dreams, frustrations, and fears.   Then they drilled down to specific ways to accomplish our goals with the least [...]

By | December 6th, 2017|featured, work positive|0 Comments

3 Tips to Enjoy Your Office Party

Announcements of office parties are met with either go-for-it’s or groans. The go-for-it’s are the ones who enjoyed last year’s party or just look forward to any social experience. The groans are the persons who remember last year’s with disdain or generally avoid socializing with their work mates. Whichever you are, here are your 3 Keys to Work Positive at Your Office Party: Relax Groaners often sense a need to be more extroverted, or jovial, or ________ than usual. They feel a game of square pegs and round holes coming. Relax and be yourself. If you prefer to talk with just a few people in a deep conversation, do that. If you’re a social butterfly, then have at it. Avoid the [...]

By | November 29th, 2017|featured, work positive|0 Comments

3 Reasons to Shop Small this Weekend

I’ll bet you go shopping this weekend.   So where will you go? And who will you do business with?   Create a positive impact with your holiday spending as you discover three positive reasons to shop local especially this Saturday, November 28, which is Small Business Saturday.   Personal Service You receive personal service from the relationships you form with local retailers who really want to help you find that just-right gift for your special someone.   I remember shopping as a kid with my parents. We went to see Mr. Alford at Clarks Department Store when I outgrew my dress clothes.  He was a friend of ours and the store was locally owned.  Mr. Alford always seemed to [...]

By | November 22nd, 2017|featured, work positive|0 Comments

Tap the Power of Thank You

There may be only one day a year devoted to giving thanks, but expressing thanks year round and doing it well is one of the most profitable business strategies you can have.   Numerous studies reveal that when you thank your customers, they spend more money and tell their friends about the exceptional service and products you deliver, increasing your profits. Volumes chronicle how employee productivity zooms when appreciation is expressed, raising your margins. Vendors go the extra mile to extend credit and deliver "just in time" when they hear gratitude regularly, and keep your cash flowing. Giving thanks works in business.   But you're already doing more with less and the last thing you want is another item on [...]

By | November 15th, 2017|featured, work positive|0 Comments

3 Reasons to Positively Celebrate Birthdays

Friday is my birthday. It’s not a decade birthday or one of significance like I can now vote, drink legally, or qualify for Medicare. It’s just a birthday in the grand scheme of life, but every birthday is special to me.   You see, I have friends who aren’t here to celebrate and they left younger than me. I have family who aren’t here that were my mentors. I have friends facing the inevitability of a shorter life from cancer. Every birthday is special to me.   And that’s why I celebrate my birthday, but even more so, why I celebrate others’ birthdays as well. Some of my friends and clients even get birthday calls with some lucky few enduring [...]

By | November 8th, 2017|featured, work positive|0 Comments

3 Timely Strategies to Positive Change

3 Timely Strategies to Positive Change   The time changes for most of the U.S. this weekend. We “fall back.”   How does this change affect you? Pretty much like any change does.   Here are 3 Timely Strategies to Positive Change:   Acknowledge the Change Like most change, the reversal back to Standard Time came without our permission. Congress extended Daylight Savings Time without so much as a phone call to my office…or yours.   That’s the way change operates. It shows up without so much as a warning for many of us. We find ourselves blindsided by a software change, a systems change, a pricing change, and the list goes on.   Regardless of our lack of involvement [...]

By | November 1st, 2017|featured, work positive|0 Comments

3 Positive Strategies to Transform Business Fear

When my younger brother and I went trick-or-treating as kids at Halloween, he was scared of kids dressed as ghosts. When he was very young, he had eye surgery a couple of times. All of the OR people wore white. He associated their white dress and the white sheets of “the ghosts” with pain.   Like him, we can associate the ghosts of business pain past with present opportunities. We often fear stepping up into them because of our past failures.   Here are 3 Positive Strategies to Transform Business Fear so you Work Positive this week:   Fear of “I Can’t Do It Right Enough” If you’ve been in business longer than a week, you’ve made a mistake. Screwed up. Blew it. [...]

By | October 25th, 2017|featured, work positive|0 Comments

3 Positive Strategies to Finish Your Day Strong

Most business professionals today that I coach are overwhelmed. They get to the end of the day with an ever expanding to-do list and fall exhausted into the evening commute. They return the next morning after reversing the commute and fall exhausted into their desk chair, thinking, “Here we go again…” Guinea pigs and wheels come to mind, right?   And yet there are those who do more in a day than most do in a month. Who increase their sales with greater productivity and get out of the office earlier; who make a life worth living.   Ever wonder, “What’s their secret?”   Here’s one: they finish their day strong.   They understand that the concluding actions of yesterday [...]

By | October 18th, 2017|featured, work positive|0 Comments

"How Well Do You Focus at Work?"

I was lying flat on my back in the grassy outfield, trying to come around. I had drifted back from my third-base position for the Little League team White Sox into shallow left field to catch a fly ball. I missed the ball with my glove and instead caught it with my forehead.   Someone said, “Son, you’ve got to keep your eye on the ball.”   Little comfort when your head is killing you and your ego is dead with embarrassment. And you find out later that regardless of how much you keep your eye on the ball, it won’t help.   I needed glasses. My focus was off.   How do you know when your focus is off [...]

By | October 11th, 2017|featured, work positive|0 Comments
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